Purchase Order Number not recognised

Spindle Purchase Invoice Recognition will check for a Purchase Order number(s) on the document and validate it against purchase orders listed under the supplier in your accounting system.

If there is a single Purchase Order Number found on the document header, the Document Type field will show InvPO (Invoice with Purchase Order) and the Order Number field on the Header tab will show the Purchase Order Number.

If there are multiple Purchase Order Numbers (listed against the line items) on the document, then the Document Type field will show InvPO (Invoice with Purchase Order), but the Order Number field on the Header tab will be left blank as the Order Numbers will be populated on the Line Items tab against each line.

Single Purchase Order on invoice, but Order Number is flagged as red:

Ensure the Company Code and Supplier Ref fields are populated correctly. If they are blank or incorrect, the Purchase Order Number cannot be validated and will therefore flag as red.

Single Purchase Order on invoice, but Order Number is blank:

• Click into the Order Number field and press F4 to search for the Order Number in your accounting system (master data). 
• If the Order Number does not appear in the search but you can see the Order Number is valid in your accounting system, then this means that the master data in Spindle Purchase Invoice Recognition has not been updated with the Purchase Order Number you are looking for. 

• If the Order Number does appear in the search, then you can select it so that it populates in the Order Number field on the Header tab.